Digital products policy

Digital Product Policy – CO Performance

At CO Performance, our mission is to deliver premium digital content that aligns with the goals and expectations of our valued customers. As all items in our store are digital ebooks, we maintain a firm no refund or exchange policy once a transaction has been finalized.

By making a purchase from our website, you acknowledge and agree to the terms outlined below:

All Sales Are Final
Due to the downloadable nature of our products, we are unable to offer refunds, replacements, or cancellations after your ebook has been successfully delivered. We kindly ask that you thoroughly review all product information and confirm it suits your requirements before completing your order.

Immediate Access Upon Purchase
Once your payment is processed, your digital ebook(s) will be available for immediate download. Please verify that your device and internet connection can support the download and access of digital files at the time of purchase.

Download Errors or File Issues
Should you encounter any difficulties accessing your file(s) or believe you’ve received an incorrect version, please get in touch with our support team without delay by emailing co.performance@outlook.com. We are committed to resolving any technical concerns swiftly and efficiently.

Refund Eligibility
We do not provide refunds for digital content, except in rare instances where an error has occurred on our end—such as delivering the wrong file or a technical malfunction that prevents access. If you believe there’s been a mistake with your order, please contact us with your order details so we can investigate and correct the issue if applicable.

Need Help?
If you require any guidance or assistance regarding your order, our customer service team is ready to support you. Reach out to us at co.performance@outlook.com, and we’ll be happy to help.